FAQs

Please call our office at 303‑499‑9033 to schedule your appt.

We accept most types of commercial insurance. We ask that you verify with your insurance company that we are in your network. It is also your responsibility to understand the details of your policy and coverages, specifically regarding lab work.

Our rates are $400 an hour. Initial consultations require an hour-long appointment. Follow up appointments are 30 to 45 minutes. We do offer a sliding scale. Please talk to our staff to see if you qualify.

No, we do not accept Medicare or Medicaid. This is true even if Medicare is your secondary insurance. You may still see Dr Brown, however, you will need to pay the hourly fee for your visit. See above.

Yes, anything ordered by Dr Brown and considered medically necessary may be paid for with HSA or FSA funds. This includes copays, supplements, and out of network lab tests.

The results of all testing will be discussed with you at your next office visit. Lab results from standard labs such as Quest and LabCorp are available for you to see through their patient portals. Please do not ask for interpretations of these results until you are face to face with the doctor. Sometimes you and Dr Brown will have agreed in advance to follow up on lab work by email rather than at a followup office visit. This will usually happen within one month of your blood draw. (It can take 2 to 3 weeks for us to receive the results in our office.) Please do not call us for results unless it has been longer than a month. Thank you.

Please call or email your questions, unless they are complex. (See below)

    • Please speak slowly and clearly when leaving a voicemail. We use a voice recognition system to transcribe your message.
  • If your question is urgent, please state this in your message, or put it in your email title.
  • We are a small office, so please be considerate of our time.
    • If you think it can wait, we will discuss your questions at your next visit.
    • If you are not sure if you should wait, please ask your question. We will help you determine what is needed.
  • If you have a complicated medical question, please schedule a visit. We can usually get you in within one or two days.

Are your symptoms worse? Are you experiencing symptoms that are more severe than a typical “bad day”? Is there a change in the pattern of your “bad days”, an increase in the frequency in which you are experiencing “bad days”? Does increasing the dose of the medication make your symptoms worse? If you answered yes to any of these questions you are experiencing a Herx reaction. If you are not sure what to do, please contact our office.